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Shipping Information

Postage & Handling

• Orders are processed within 3 business days.

• See Estimated Standard Delivery Timeframes below.

Please ensure all order details are correct when you place your order as we can’t make any changes to them. All your order details and delivery tracking information will be sent to your email once your order is placed.

Morish Nuts orders are safely packaged in a durable cardboard outer box to ensure your order arrives safe and un-damaged. In addition, bulk orders are usually delivered on pallets making it easier for our corporate customers manage upon receipt.

All items on Morish Nuts website are in stock unless otherwise stated. We reserve the right to substitute products that may be unavailable or out of stock in case the order is urgent. We guarantee the replacement item will be equal to or greater value than the original item.

Standard & Express Delivery 

• Calculated by the weight of product ordered and your geo location Australia Wide.

WA deliveries:

• Metro – up to 2 – 4 business days after dispatch

• Country – 5+ business days after dispatch

Interstate deliveries:

• Metro – up to 3-12 business days, depending on lodgement and destination points

• Country – Please ask at your local Post Office

Further information: https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels/parcel-post

Morish Nuts does not take responsibility for late delivery due to a number of factors that are totally out of our control.

Special Delivery Instructions

The Special delivery instructions field on the checkout page allows you to leave specific instructions for the courier that are printed on the label (e.g. deliver to the second floor and leave with reception; leave behind the pot plant near the front door etc.).

Authority to Leave

Unless otherwise indicated by you on the checkout page, deliveries will be labelled with Signature on Delivery or with Authority to leave (as per customer’s request).

If the recipient is not available to receive the delivery, Australia Post or StarTrack courier will leave it with someone else at the address or in a secure location unattended at the address.

As from 2 April 2017 Australia Post is making changes to their “Signature on Delivery service” as follows:

Australia Post courier will still have customer sign for a parcel whenever they’re home, 
but if they’re not, and a safe place for the parcel is available, the courier will leave it there so it’s ready and waiting 
for them. The courier will take a photo of where they have left it.

If no one is available to receive the delivery, and there is not a secure locations at the property for the parcel to be left, the courier will leave a card with the instructions for the recipient.

Please note that with “Authority to leave” Morish Nuts cannot accept any responsibility or liability on the rare occasions that a consignment is lost, stolen or damaged after “successful delivery”.

Bulk Deliveries

Special delivery and pricing arrangements can be made for bulk orders delivered to one or multiple addresses.

Our sales team will be happy to discuss your options on 08/9221 0214 or nibblers@morish.com.au.

International Deliveries

We deliver to anywhere in the world.

For all international deliveries, please contact our friendly sales team on nibblers@morish.com.au for a quote on postage & handling fee.

Please check customs restrictions of particular overseas country to see if the country is able to receive our products.

Methods of payments for your order

Morish Nuts accepts MasterCard, Visa Card and Union Pay, personal cheque and money order.

The order will be dispatched when personal cheque is cleared by the bank.

 

IMPORTANT: We currently cannot guarantee normal delivery times outside of the Australia due to the COVID 19 virus as Australia Post are experiencing international delivery delays with the cancellation of many international airline flights. Australia Post will send parcels on the first available flight to the destination/country concerned.  Australia Post continues to work closely with partner airlines and postal operators to try to move items as quickly as possible.  Please visit the Auspost website for further information on delivery timeframes - https://auspost.com.au/service-updates

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