Postage & Handling
• Orders are processed within 1 - 3 business days.
• See Estimated Standard Delivery Timeframes below.
Please ensure all order details are correct when you place your order. We process all orders instantly without exception. This means we will have your order delivered as soon as possible, therefore we can’t make any changes once you’ve placed your order including changes to the delivery address, delivery option and greeting card message. All your order details and delivery tracking information will be sent to your email once your order is placed.
Morish Nuts orders are safely packaged in a durable cardboard outer box to ensure your order arrives safe and un-damaged. In addition, bulk orders are usually delivered on pallets making it easier for our corporate customers manage upon receipt.
All items on Morish Nuts website are in stock unless otherwise stated. We reserve the right to substitute products that may be unavailable or out of stock in case the order is urgent. We guarantee the replacement item will be equal to or greater value than the original item.
Standard & Express Delivery
• Calculated by the weight of product ordered and your geo location Australia Wide.
• FREE Morish Nuts Cooler Bags for order over $100.
• Metro – up to 2 – 4 business days
• Country – 5+ business days
• Metro – up to 3-12 business days, depending on lodgement and destination points
• Country – Please ask at your local Post Office
Morish Nuts does not take responsibility for late delivery due to a number of factors that are totally out of our control.
Special Delivery Instructions
The Special delivery instructions field on the checkout page allows you to leave specific instructions for the courier that are printed on the label (e.g. deliver to the second floor and leave with reception; leave behind the pot plant near the front door etc.).
Authority to Leave
Unless otherwise indicated by you on the checkout page, deliveries will be labelled with Signature on Delivery or with Authority to leave (as per customer’s request).
If the recipient is not available to receive the delivery, Australia Post or StarTrack courier will leave it with someone else at the address or in a secure location unattended at the address.
As from 2 April 2017 Australia Post is making changes to their “Signature on Delivery service” as follows:
Australia Post courier will still have customer sign for a parcel whenever they’re home,
but if they’re not, and a safe place for the parcel is available, the courier will leave it there so it’s ready and waiting
for them. The courier will take a photo of where they have left it.
If no one is available to receive the delivery, and there is not a secure locations at the property for the parcel to be left, the courier will leave a card with the instructions for the recipient.
Please note that with “Authority to leave” Morish Nuts cannot accept any responsibility or liability on the rare occasions that a consignment is lost, stolen or damaged after “successful delivery”.
Special delivery and pricing arrangements can be made for bulk orders delivered to one or multiple addresses.
Our sales team will be happy to discuss your options on 08/9221 0214 or email@example.com.
We deliver to anywhere in the world.
For all international deliveries, please contact our friendly sales team on firstname.lastname@example.org for a quote on postage & handling fee.
Please check customs restrictions of particular overseas country to see if the country is able to receive our products.
Methods of payments for your order
Morish Nuts accepts MasterCard, Visa Card and Union Pay, personal cheque and money order.
The order will be dispatched when personal cheque is cleared by the bank.
IMPORTANT message from Australia Post regarding parcel deliveries.
Further changes to Australia Post delivery and collection process due to the increasing impact of Coronavirus
The health and safety of our people and customers in the communities in which we operate is our priority.
Following our email on Friday 13 March 2020, we have implemented additional measures with our delivery drivers, posties and Post Office staff for delivery or collection of parcels.
To minimise the risk of contracting or spreading coronavirus, all parcels will no longer require a signature for delivery and/or collection.
In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, our staff member will ask and record the customer’s name and sign on their behalf.
The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.
For deliveries with specific signature requirements, we will be working with our customers directly to ensure these continue to be met.
We thank you for your support while we implement these new measures to ensure our people and customers continue to stay safe and healthy.